Market Leader Program
2024 5G AIOps Survey
AI and generative AI form a new era of next-generation network operations – AIOps. Heavy Reading initiated its Analytics and Automation Market Leadership Program in 2023, now in its second year, focusing on how these technologies, supported by AI, will underpin 5G networks, business and service operations.
White Paper
Heavy Reading’s 2024 5G AIOps Operator Survey
5G networks are scaling rapidly and evolving to support new standalone (SA) capabilities such as network APIs, analytics, distributed edge, and network slicing. Operators are compelled to innovate their network operations due to the complex network environment and the need to manage services dynamically and at velocity. This report provides the latest outlook on operator strategies for analytics, automation, and AI. The report is structured as follows:
- AIOps adoption strategies
- The impact of telco GenAI
- 5G network analytics and troubleshooting
- Billing and call center analytics and AI
- AIOps maturity and timescales
Webinar
5G AIOps Operator Survey 2024 Results and Update
5G SA network and service operation require real-time responsiveness and adaptability underpinned by advanced analytics coupled with AI and instantaneous automated reactions. This webinar presents the key findings and analysis from the Heavy Reading 5G Network AIOps survey conducted in June and July 2024. Among the potential topics covered:
- Adoption challenges, strategies and network deployment priorities
- Which AI and generative AI processes have the highest impact
- Billing and call center analytics and automation
- Navigating standards, frameworks and regulations in AIOps
Featured Blogs
Featured blog
AIOps is Central for Next-Gen Networks
The new Heavy Reading survey identifies how AI will re-invent next-gen networks.
Sponsored by:
Featured blog
Operator Survey: AI Billing Analytics Unlocks New Insights
The new Heavy Reading survey explores how AI-driven subscriber billing analytics will unlock new insights.
Sponsored by:
Featured blog
Operator Survey: NetOps to AIOps
New Heavy Reading survey explores the route to full NetOps AI autonomy.
Sponsored by:
Featured blog
Operator Survey: GenAI is Transforming 5G Network Analytics
The new Heavy Reading survey investigates the impact of GenAI on analytics and 5G NetOps.
Sponsored by:
Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, please visit www.kyndryl.com.
Microsoft creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.
RADCOM is a leader in automated assurance and intelligent analytics for telecom operators. RADCOM offers advanced customer-centric solutions that deliver AIOps-driven network analysis from the RAN to the core for 4G/5G assurance, supporting the transition to technologies like cloud and automation.
Wavelo, a division of Tucows (NASDAQ: TCX, TSX: TC), is a modern, cloud-based platform designed to radically simplify OSS/BSS technology management and improve internet access worldwide. Serving communication service providers globally, Wavelo offers a suite of flexible software to enable mobile and internet access, provisioning, billing, subscriptions, and more. Connecting disparate business and operational systems and seamlessly integrating into operators’ existing infrastructure, Wavelo enables operators to keep pace with network innovation and focus on providing a superior customer experience.
