Market Leader Program
AI in Telecom: Who Leads the Transformation?
White Paper
Heavy Reading's AI in Telecom
Heavy Reading conducted a survey at the end of 2024, taking the pulse of where communications service providers (CSPs) are in planning and adopting artificial intelligence (AI) and generative AI (GenAI). The survey pulled in 116 responses from global CSPs. This report presents the highlights of the survey. Heavy Reading looks at where the CSPs are today in their efforts to leverage AI throughout the organization, where they expect to be two years from now, where they think the impact of AI will be greatest, and where barriers to AI adoption will be most keenly felt.
- Will CSPs compete more effectively by leveraging new technologies, such as AI- powered analytics, automation, and predictive models?
- Can AI enable them to innovate within and adapt to the rapidly evolving telecommunications landscape as 5G gradually moves to 6G?
- How is AI creating opportunities at the network edge and how is it, at the same time, stressing edge infrastructure?
- Where are CSPs placing their focus on AI: operational efficiencies or new revenue streams?
- How is the rapid evolution of GenAI affecting the automation and AI strategies of the CSPs?
Webinar
AI in Telecom: Who Leads the Transformation?
Heavy Reading closed out 2024 with a survey of telcos, taking the pulse of where they are in planning and adopting AI and GenAI. In this webinar we present highlights of that survey, sponsored by Google Cloud, Viavi and VeloCloud by Broadcom. We take a look at where the CSPs are today in their efforts to incorporate and leverage AI throughout the organization and where they expect to be two years from now; where they think the impact of AI to be greatest and where barriers to AI adoption will be most keenly felt.
- How is AI creating opportunities at the network edge and how is it, at the same time, stressing edge infrastructure?
- How do CSPs expect to improve their competitive profile with AI?
- How committed are the CSPs to an accelerated adoption of AI and GenAI?
- Where are CSPs placing their focus for AI: operational efficiencies or new revenue streams?
- What are the most significant challenges the CSPs are facing in incorporating AI throughout the organization?
- Which performance monitoring/assurance capabilities do CSPs expect to be most enhanced or enabled by AI?
Featured blog
New Heavy Reading report investigates telco AI and how the CSPs view their position on the GenAI landscape
CSPs and carriers have committed to AI and are progressing with implementations, but at what pace?
Sponsored by:
Featured blog
New Heavy Reading survey investigates telco AI and where both the impact and challenges will be greatest
Sponsored by: